Shipping & Returns

Shipping: what it costs

Free pickup at our counters in Terrell, Tyler and Longview.

Handguns, and rifles with a barrel of 16 inches or less: $20 flat, shipped to the licensed dealer you choose at checkout.

Everything else: calculated at checkout by weight and destination.

Shipping: how long

We process orders in the order they arrive. Allow up to 48 hours for an order status update.

In-stock handguns go by overnight carrier service to your dealer once they leave us. Your dealer then logs the gun in and calls you.

Firearms: where the box goes

Never to a home address. A firearm ships to the licensed dealer you pick at checkout, or waits at our counter if you chose free pickup.

Before you order, call your dealer and confirm two things: that they accept transfers, and that they accept this type of firearm.

If your dealer refuses the transfer, up to a 20 percent restocking fee applies to the cancellation or to the reshipment to a new dealer.

Cancellations

Order cancellations may be subject to a 20 percent restocking fee.

Call us before you cancel. Most problems can be sorted on the phone.

How to reach us

The store you bought from, Monday to Saturday 10 to 7, Sunday 1 to 6:

The office, Monday to Friday 9 to 5 Central: 903-866-6037, info@superioroutfitters.com.